TRISORELLA Privacy Policy

TRISORELLA Story House
Last Updated: October 22, 2026

1. Our Commitment to Your Privacy

At TRISORELLA Story House, we believe that trust matters.
Whether you're discovering our children's books, exploring our colouring-book collections, learning about an upcoming novel, or simply visiting our website, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how TRISORELLA Story House ("TRISORELLA," "we," "our," or "us") collects, uses, stores, and protects personal information through our website and related communications.
By using our website, you acknowledge the privacy practices described in this policy. Where consent is required by law, we will request it separately.

2. Information We Collect

We collect only the information reasonably necessary to operate our website, communicate with visitors, and support our publishing activities.
Information you voluntarily provide
When you contact us through our website, email us, or voluntarily subscribe to future updates, we may collect your name, email address, and any information you choose to include in your message.
If you submit an inquiry about our books, publishing activities, or other matters, we use that information to respond appropriately.
Information collected automatically
When you visit our website, our website platform and service providers may automatically collect technical information, including your IP address, browser type, device type, operating system, pages visited, general geographic location derived from technical information, and website performance data.
This information helps support website functionality, security, and performance.
We do not ask visitors to provide sensitive personal information through our general contact forms.

3. How We Use Your Information

We use personal information for legitimate publishing and website operations, including:
•   Responding to questions, messages, and inquiries.
•   Providing information about our books and publishing projects.
•   Sending updates about new releases or upcoming publications when you have consented to receive them.
•   Maintaining website security and functionality.
•   Understanding and improving website performance and the visitor experience.
•   Meeting applicable legal and regulatory obligations.
We do not use personal information for purposes unrelated to those described in this policy without an appropriate legal basis or any consent required by law.

4. Email Communications and Newsletters

From time to time, TRISORELLA Story House may offer visitors the opportunity to receive information about new books, upcoming releases, special announcements, and publishing news.
We will send marketing emails only where we have the consent or other legal authorization required by applicable law.
If you subscribe to a mailing list, you may unsubscribe at any time using the unsubscribe link provided in our marketing emails or by contacting us directly.
We will not automatically add you to a marketing list simply because you contacted us with a question.
Our email communications are intended to comply with applicable Canadian Anti-Spam Legislation (CASL).

5. Cookies and Website Analytics

Our website is built and hosted using Wix, which uses cookies and related technologies to support website functionality, security, and performance.
Cookies are small files stored by your browser that help websites operate and remember certain information.
Our website may use:
Essential cookies: Necessary to support website functionality, security, and reliable operation.
Analytics cookies: Where enabled, used to help us understand website traffic, page performance, and how visitors interact with our website.
Functional cookies: Used by certain website features or integrations when enabled.
Third-party cookies: Certain embedded content or external services may use their own cookies or similar technologies.
Where required, we will seek consent before activating non-essential cookies and provide available cookie preference controls.
You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
For additional information about Wix's privacy practices, please visit https://www.wix.com/about/privacy.

6. How We Share Information

TRISORELLA Story House does not sell or rent visitors' personal information.
We may share information with trusted service providers when reasonably necessary to operate our website or provide requested services.
These providers may include website hosting and security services, Wix Forms, email communication providers, analytics services when enabled, and other technology providers necessary for website operation.
Our service providers are expected to protect personal information and process it in accordance with applicable obligations.
We may also disclose information where required or permitted by law, including when necessary to respond to lawful requests or protect the security and integrity of our website.

7. Third-Party Websites and Book Retailers

Our website may contain links to external websites, including online bookstores, retailers, social media platforms, and other websites.
If you follow a link to an external retailer to purchase one of our books, that retailer is responsible for its own payment processing, information collection, and privacy practices.
We encourage visitors to review the privacy policies of third-party websites before providing personal or payment information.
TRISORELLA Story House is not responsible for the privacy practices of independently operated third-party websites.

TRISORELLA Story House publishes books and creative materials intended for children and families.
However, our website's contact and communication features are intended to be used by parents, guardians, educators, and other adults.
We do not knowingly solicit or collect personal information directly from children through our website without appropriate authorization.
If a parent or guardian believes a child has submitted personal information to us without appropriate permission, they may contact us to request its review or deletion.
We encourage parents and guardians to supervise children's online activities and participation in website communications.

8. Children's Privacy

9. Information Storage and Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, disclosure, loss, or alteration.
Our website is hosted through Wix and may use third-party service providers that store or process information in Canada or other countries.
Where personal information is processed outside Canada, it may be subject to the laws of that jurisdiction, including lawful access requests.
Although we take reasonable precautions, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, or comply with applicable legal requirements.
When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

11. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to request access to personal information we hold about you, ask us to correct inaccurate information, withdraw consent where applicable, or request deletion of information that we are no longer required to retain.
We will review privacy requests and respond in accordance with applicable legal obligations.
To submit a privacy-related request, please use the contact details below.

12. Canadian Privacy Legislation

TRISORELLA Story House is based in Alberta, Canada.
Our personal information practices are guided by applicable Canadian privacy laws, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Where additional privacy legislation applies to our operations or visitors, we will take steps to meet those applicable requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our website, publishing activities, technology, or legal obligations evolve.

When changes are made, the revised policy will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is collected, used, or disclosed.

We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact:

TRISORELLA Story House

Alberta, Canada

Privacy Contact: Contact-Us@Trisorella.com

Website: trisorella.com

You may also reach us through the Contact page on our website.